SOS GLOBAL is committed to providing quality services to you and this policy outlines our ongoing obligations to you in respect of how we manage your Personal Information as well as how we collected them from you across our website www.sosglobal.com.au and/or Paid Advertisement.
We have adopted the Australian Privacy Principles (APPs) contained in the Privacy Act 1988 (Cth) (the Privacy Act). The NPPs govern the way in which we collect, use, disclose, store, secure and dispose of your Personal Information.
Personal Information We Collect
We collect your Personal Information for the primary purpose of providing our services to you, providing information to our clients. We may also use your Personal Information for secondary purposes closely related to the primary purpose, in circumstances where you would reasonably expect such use or disclosure.
When we collect Personal Information we will, where appropriate and where possible, explain to you why we are collecting the information and how we plan to use it.
Examples of Personal Information we collect include: Names, Addresses, Email Addresses, Phone, Mobile phone Number and Facsimile Numbers.
We may also collect information about how you access, use and interact with the website. This information may include:
- Technical data, which may include IP address, the types of devices you are using to access the website, device attributes, browser type, language and operating System
Why Do We Collect, Hold and Use your Information
We collect your Personal Information so that we can:
- Provide you with Products and Services SOS GLOBAL Offers
- Contact you, respond to your enquiry and concerns
- Identify, analyse and get back to you about other Products or Services that we think may be of interest to you.
Personal Information Disclosure
Your Personal Information may be disclosed in a number of circumstances including the following:
- Third parties where you consent to the use or disclosure; and
- Where required or authorised by law.
Secured Personal Information
Your Personal Information is stored in a manner that reasonably protects it from misuse and loss and from unauthorized access, modification or disclosure.
When your Personal Information is no longer needed for the purpose for which it was obtained, SOS GLOBAL will take reasonable steps to destroy or permanently de-identify your Personal Information. However, most of the Personal Information is or will be stored in client files which will be kept by us for a minimum of 5 years.
Access To Your Personal Information
You may access the Personal Information we hold about you and to update and/or correct it, subject to certain exceptions.
If you wish to access your Personal Information, please contact us by sending us an email to firstname.lastname@example.org
SOS GLOBAL will not charge any fee for your access request.
In order to protect your Personal Information we may require identification from you before releasing the requested information.